Privacy Policy
This policy explains what personal data Liscairn Digital Legacy Consultancy ("Liscairn", "we", "us") collects through this website, why, and what rights you have over it.
Who we are
Liscairn Digital Legacy Consultancy is based in Ireland and provides free guidance and paid consultancy services on digital estate planning. We are the data controller for the personal data described in this policy. You can reach us at privacy@liscairn.com for any question about your data.
What we collect, and why
Enquiry and booking details
When you book a call or session through our booking calendar, we collect your name, email address, chosen appointment time, and anything you choose to add in the booking form. Bookings are handled by our own booking system (booking.liscairn.com), which runs on our server in the EU, so these details are not passed to a separate scheduling company. We use this to arrange, confirm, and deliver the service you asked for, and to follow up afterwards. This is processed under contract / pre-contract necessity: we need it to provide the service you requested.
Solicitor referrals
If you ask us for a referral to a solicitor experienced in digital estate planning, we share your contact details with that solicitor only with your explicit consent, given at the time you ask.
Checklist progress
The interactive checklist saves which items you have ticked off in your browser's local storage, on your own device. If you have accepted usage statistics, we also record which items are ticked, linked only to the random identifier described below.
Search queries
The search feature runs in your browser against a fixed set of guide content. If you have accepted usage statistics, the words you search for are recorded so we can see what people look for and what the guide is missing. Please do not type personal information into the search box.
Anonymous page counts
Each time a page is opened, our server records which page it was, the time, the website that linked to it (if your browser shares this), and whether it was opened on a phone, tablet, or computer and in which browser. No identifier, no IP address, and nothing stored on your device is used, so these counts cannot be linked to you or to each other. They are stored on the same EU-based server. We use them to see how much the guide is used overall. The legal basis is our legitimate interest in understanding how our site is used.
Usage statistics (only if you accept them)
If you choose "Accept" in the cookie banner, we record which pages you visit, how long you actively spend on them, how far you scroll, what you search for, which checklist items you tick, which links to other websites you click, and general technical details: device type, browser, operating system, screen size, language, and the website that sent you here. This is linked to a random identifier stored in your browser, not to your name or email, and we do not store your IP address with it. The data is kept on our own server, located in the EU, and is not shared with any third party. We use it only to understand how the guide is used and to improve it. The legal basis is your consent, which you can withdraw at any time using "Cookie settings" at the bottom of every page.
Basic technical logs
Like most websites, our hosting provider automatically logs standard technical information (IP address, browser type, pages visited, timestamps) for security and to keep the site running reliably. We do not use this to identify individuals.
We do not use advertising or third-party tracking of any kind. Apart from the anonymous page counts above, usage statistics are collected only if you accept them in the cookie banner, and none are collected if you choose "No thanks". We ask again every 6 months. See our Cookie Policy.
Who we share data with
We do not sell your personal data. We share it only:
- With a solicitor in our referral network, if you have explicitly asked us to make a referral.
- With Google, through Google Workspace, which we use for email. It delivers booking confirmation emails and holds the messages you send to our email addresses. Google only processes this to provide the service to us.
- If required by law, for example in response to a valid legal request.
Our website, booking system, and statistics data are stored on our own server in the EU and never leave it. Email is the exception: Google may process emails outside the EU, including in the United States, and relies on the EU-U.S. Data Privacy Framework and the EU Standard Contractual Clauses for those transfers.
How long we keep it
We keep enquiry and booking data only for as long as needed to deliver the service you requested and to meet our legal and accounting obligations (typically up to seven years for financial records), then delete it. Usage statistics and anonymous page counts are kept for 13 months and then deleted automatically. Your checklist progress itself stays on your device under your control.
Your rights under GDPR
As an individual in the EU, you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Have your data erased ("right to be forgotten")
- Restrict or object to how we use your data
- Receive your data in a portable format
- Withdraw consent at any time, where we rely on consent
- Lodge a complaint with Ireland's Data Protection Commission (forms.dataprotection.ie)
To exercise any of these rights, email privacy@liscairn.com. We will respond within one month.
Security and children
We use reasonable technical and organisational measures to protect the data we hold. This site and our services are intended for adults planning their own digital estate and are not directed at children.
Questions about your data?
Contact us at privacy@liscairn.com and we'll get back to you.
Read our Cookie Policy →